MOBIlearn Project - Public Results

Questionnaire

The MOBIlearn project identified three selected and very representative application areas for mobile learning, namely:
1) Master in Business Administration (MBA) schools will extend the reach and scope of their current blended learning offering by providing learners with personalised and tailored subscriptions to content on mobile networks or Orientation Game, inducting undergraduate students on their entry into the university and supporting ad hoc, situation-based, serendipitous learning.
2) Museums: a museum that manages historical and cultural heritage locations of the city will improve its offerings enabling learning citizens to access context-sensitive art, historical and cultural knowledge with mobile devices while visiting museums and galleries.
3) Health: access to basic first aid medical knowledge to enable support for anywhere and anytime interventions for non-specialized citizens in basic medical situations.

Imagine you are visiting a museum, a castle or an old palace and want to receive some information on your mobile devices; by filling in this questionnaire, you can help us capture the users' requirements and find out the level of understanding and introduction of technologies in the tourist sector. This because "museums are the mechanism through which we research, interpret and present our insights into the natural and cultural worlds. They represent our belief systems concerning cultural inter-relationships, our relationship with the environment and our place in the Universe. They are windows on the "dream-time" of humanity!"

A) Personal information
Gender	Male	Female

Age	<18 18-25 26-30 31-40 41-50 51-60 Over 60

Do you usually visit a museum?	Yes	No

How often do you visit a museum?	Once or twice a month	More than 3 times a year
	Once or twice a year	Whenever I can

When?	Free time during the week	On holiday
	Week-end	For work purposes

How do you visit the museum?	Alone	With another person
	As part of a group	With my family

Do you posses a mobile phone?	Yes	No

Which model?	Nokia	Motorola
	Ericsson	Panasonic
	Other

Do you use your mobile phone for:	Sms
(select one or more replies)	Mms
	To read/send e-mail
	To surf the net
	To download and listen to music
	To download images/videos
	Other

Do you posses a palm held computer? (PDA - Personal Digital Assistant)?	Yes	No

Which model?	Pocket PC	Palm

Do you use your PDA for:	Work
(select one or more replies)	Personal messages
	Electronic diary
	To read/send e-mail
	To surf the net
	To download and listen to music
	To download images/video
	Other


B) Please indicate, according to your opinion, the degree of importance from 1 (not important) to 5 (very important) of the function and services offered through the use of mobile technology (mobile phones/palm held computers) in visiting museums:

I) Services accessible before entering the museum
	1	2	3	4	5
Booking tickets in advance
Receiving information about hotels and/or restaurants near the museum
Viewing the shortest route to reach the museum (by car, plane, train)
Receiving information about opening times for the public (and any changes)
Receiving information about coming events and exhibitions
Receiving information about the towns in which the museums are to be found (useful numbers, shops and public services, car parks, ...)

II) Services accessible during visiting the museum
Viewing a museum plan
Planning the visit according to personal interest and requirements
Reaching the area of interest as quickly as possible
Knowing exactly where a person is inside the museum
Viewing a catalogue of works by a particular artist
Receiving information about the artist (life, other works, influences, ...)
Receiving information on other artists belonging to the same period of history
Receiving detailed information about the work (tecniques used, date of creation, ...)
Possibility of adding comments/notes next to each work
Using, during the visit, an audio guide on one's own mobile device
Making use of the audio guide in several languages
Making use of an expert's critical comment in audio format
Possibility of taking photographs with mobile devices
Possibility of downloading and saving information and images relating to the work of art


C) Do you think that mobile services described above could enrich your visit?	Yes No

In particular, do you think that the use of this technologies could (select one or more replies):

Help you to understand the works of art better
Help you to find your way round the museum
Facilitate learning
Be a distraction during the visit
Disturb other visitors
Highlight details that might otherwise be overlooked
Stimulate young people's interest
Raise awareness of the cultural heritage
Make the visit more active and enjoyable
Other